What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you register, whether that is JazzCash, Easypaisa, or Raast. We use this information to process deposits, verify withdrawals, and respond to support requests.
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Payment transaction data is retained only as long as required for account reconciliation and fraud prevention. We do not sell your personal data to third parties. We may share limited data with payment processors — including the mobile wallet services you connect to your account —
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solely to complete the transaction you initiated. Where we rely on third-party identity checks, those partners are bound by data-processing agreements that mirror our own standards. Access to your data within our systems is restricted to staff who need it to operate your account. We apply
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standard encryption across data in transit and at rest. Availability of our services, and the data obligations that come with them, depends on local law and the eligible regions where access is permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.